dish network

Dish Network bad customer service, repetative work orders still having issues, Englewood,, Colorado

6th of Aug, 2011 by User745251

We have been dish network customers for nearly 6 years now. We have repeatedly had issues, with pink screen, constant loss of signal, receiver going out and error codes. I have several work orders spanning from 2009 till 2011. Showing these issues. They have come out and fixed it several times only for us to have these same issues over again.The last time the man who fixed it said that not only was our Hd wires not hooked up( so we were not actually getting HD, just paying for it), but also our dish was not tightened down. We still have issues with error codes, signal loss, and the receiver going out. Due to their lack of customer service and quality viewing as they promised , we did not pay our last bill. When my husband called and told them they can have their box back and they can wipe our account clean with them , because he felt they had breached thier contract by not providing the excellent service promised, he was was treated with resentment , talked down to ,and left to sit on hold for half hour of waiting finally to get an answer machine. Do not use Dish network they don't provide the quality viewing they make you pay for.

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