Direct TV is one of the biggest scams and worst customer service companies on the Internet, Internet

3rd of Nov, 2011 by User906917

Direct TV has some of the worst business values as a company. They claim good customer services, but they screw you every chance they get. This latest scam has to do with their promotions. I signed up for direct tv last year for 2 reasons. They offered 5 months free of their football sunday ticket and HD access free for life. The only stipulation is you had to have choice extra or above, auto bill pay, and an HD receiver. After the sunday ticket I called in to drop down from the premium to the choice extra. The guy I talked to promised me I would keep all the discounts. Two months later I noticed they removed the HD access free for life. When I called in they said "sorry about that, we have added it back on"...next month still nothing. I call back in and they say it looks like there has been a credit applied to your account. LIE....next month I call back in and someone tells me that I have to have choice ultimate to have that package. They claimed they never ran that promotion even though I have the email that was sent to me. I've tried talking to their managers who are more retarded then their reps and have gotten no where. Now i'm in an email battle where I have sent them the promo and they refuse to answer. Needless to say I can't wait to go with a different provider. They don't care about 1 customer and will do whatever they can (lie everytime) to hike up your price. If you read this before going with them, please choose someone else.

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