DinoDirect steal, ignore, lie Internet, Internet

7th of Dec, 2011 by User707438

Ordered an item on the website but after almost a month the staff told me the item was out of stock. I requested a refund but till this day (2,5 months later) I never received it. I filed a complaint and the first time they offered me a coupon for 5 dollars. I told them I wan't my money back because I chose that option the first time. Now they closed my complaint as being handeld but I never received my money back. There's now way to contact DinoDirect.

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Comments

4721 days ago by Dinodirect

Dear customers,

On behalf of DinoDirect.com, I would like to apologize for all inconvenience you have experienced while shopping with us. Your feedbacks and comments would highly be appreciated to improving our products and service.

I would like to invite you to leave your specific order number in your comments, it will help us investigate your issues and contact you to solve your problems. And we will guarantee your rights and interests that you will be compensated fairly.

Otherwise, you can always contact us by the following 7*24 hours services.

Hotline: 650-265-1038 and 650-489-0224

Email: [email protected].

Livehelp: http://www.dinodirect.com/customerhelp/?customtype=2

Regards,

CS-Manager

DinoDirect