Delta Air Lines, Inc. Discriminated and insulted, the worst customer service, damaged & lost significantly important items Atlanta, Georgia

9th of Oct, 2011 by User524674

I flew to Turkey and my return flight was with Delta Air Lines. They gave me the worst experience I have had in my life. Delta ripped two of my bags and they're damaged beyond repair. More importantly, they lost the folder that contained all the research I conducted while I was in Turkey. The whole purpose of my trip was to do the research and gather the information I need for my company. And Delta airlines lost it, making my entire trip a waste.Now I have nothing to show for my investment, and two damaged bags. In addition to the above, the flight attendant discriminated against me. I needed help in placing my carry-on bag in the overhead storage cabinet because I'm not tall enough to reach, so I asked the flight attendant for his help. He turned to me and very rudly told me that he didn't have to help me. He didn't help and so one of the pasengers helped to place the bag. I filed a claim about this experience to Delta Airlines and this is the answer I got from them:"Respectfully, additional considerations would not be due. I am sorry to disappoint you, as I understand this is not the answer you were expecting." Please help me. I feel very insulted&discriminated and have to go back to Turkey to gather my research again because they lost my research folder.

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