dealerrater.com

dealerrater.com They are extorting money from honest dealerships. Internet

30th of Jun, 2011 by User149539

DealerRater.com a company allowing consumers to post reviews from individuals about Automotive Dealers has partnered with Google. This partnership allows DealerRater.com to post reviews on Google Places businesses listings as part of their search engine and Google Maps.
Google Places also allows customers to post comments, and owners to post responses as part of there listing system. All information displayed on the Google Place listing can be controlled by the owner after Google validates ownership of the business, with one exception: DealerRater.com review feed.
Reviews from DealerRater.com are now automatically added to Google listings without owners consent, and with no ability to respond or deactivate. In order to respond to comments on DealerRater.com the owner is required to PAY a monthly fee in order to respond. Google will not deactivate. This is EXTORTION.

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Comments

4861 days ago by Ehillg

I agree. Dealerrater is not what it purports to be. Anyone can say anything about your dealership...even if they never purchased a vehicle from the store. You can attempt to have the review changed by being a paying member; however, that is not a guarantee that the poor rating will be rescinded. All they will do is contact the consumer and attempt to have it changed. Also, Dealerrater is now selling advertising space on their site. It would be the same as if Consumer Reports allowed advertisig in their magazine. This is a shappy outfit.

4845 days ago by Hhja2322

This is absolutely the truth. Clients want honest reviews and if they knew that dealerships paid them, they might have second thoughts on the validity of the reviews. The fact that Google has partnered with them is beyond me considering their strict guidlines. This is absolutely extortion.