days inn

Days Inn of Waukegan/Gurnee Checked in with 2 Aldults 2 Children on Sat. for wedding. Sun. wanted to shower and leave but was told we could not have

7th of Aug, 2011 by User751942

I checked in at Days Inn in Waukegan with four of us on Saturday 8-6-11 for a wedding & we all took showers on this day. On Sunday 8-7-11, we wanted to shower again and leave so we sent our oldest to get 4 towels and 4 washcoths. She was told by the owner's wife we could not have anymore towels or washcolth unless we returned our used towels and washcolths which we did. Than we were told if we wanted clean washcloths & towels we would have to pay for them. I sent the oldest back to get our used towels and washcoths so we wouldn't get charged for them and she came back with 3 used towels and 3 used washcoths. I called to talk with the front desk to let them know we only received 3 of the towels and washcoth back. The owner's wife said she knew she only gave us 3 used towels and washcloth back because thats how many we were suuppose to get to a room when we checked in. She stated we should be thankful she gave us 4 when we checked in because she was being nice. She told us to share a towel and washcoth. We left all the washcloths & towels when we left but I received a bill for $7.20. When I was checking out, by the ownr's wife, she stated I could not have a bill. I explained to her I would like to know if I was being charged extra and she still refused to give me one. She did say she just might charge me extra for a washcolth & she did.

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