| Davinci Virtual |
| SCAM - overcharges.... Customer Service run around |
| 8th of Jun, 2012 by scamuser |
This Davinci Virtual company is a TOTAL scam!
They will charge you left and right for unreasonable extra charges and then when you try to cancel your services they will give you the run around... they charged us extra months on your card, not just the "stated 30 days" our advise is cancel your card on file as you can not trust this company...
After this unfortunate experience we have heard this same history via several past unhappy users! and via several internet searches!
Stay away from this company and try to work with a different company, we did after being ripped off by them and we have been very happy thus far.
We wish more customers would report their experience with Davinci Virtual as this helps all of us hard working small business which are being taken advantage of by this Scam! |
|
|
|
|
Nice videos!
Wonderful.Share with you,
http://mcaf.ee/5zn47 |
|
|
|
SCAM & Rip OFF Reports
Customer complaint (1)
The first time I spoke to DaVinci Virtual they seem to offer what appeared to be a high standard of answering services for our business. I was promised that my credit card would not be charged until I provided information to them about our company.
Subsequently, I was shocked to see that one of the first efforts made by DaVinci Virtual the following day was to charge my card! When I called them and question them about it, they went into a long dissertation that they would have to investigate the recorded phone call to determine if they could issue me a credit.They also promised they would answer my calls from 8 AM to 8 PM but failed to tell me that it was Eastern Standard Time which has a two-hour difference and would have affected our decision to do business with DaVinci virtual.
Upon learning about the TimeZone discrepancy, I immediately asked them to refund my money as this was the turning point to discourage me from doing business with them. I then received another phone call from their customer service department, which continued to apologize and promise me that they would refund all my money as promised. I then received another call and this time they informed me that since it would take up to 10 days to refund my money, they decided instead to simply issue me two months credit. When I told them I did not want their offer and did not want to do business with them, they responded that they could not offer me a refund and was going to charge my card.
I would highly recommend that no one does business with this company, they promise you many things that they can't deliver, they have deceptive practices and smooth talk you into giving them your credit card number. Don't be fooled by the pretty pictures they send you of the girls they promote that will be answering your calls, this is one is a deceptive group!
Customer complaint (2)
These guys sell virtual office services whereby you can work out of your house but have a Manhattan address and telephone exchange. When I signed up, I was told that I would have unlimited access to the 212 phone number they assigned me, then I got a bill for "additional usage." This was a month into service. After launching my new website and printing the 212 phone number I was renting from them on all my stationery, I was stuck paying the extra monthly fee ($180ish/month + another $60). Otherwise I would have looked like a jackass to my clients for "moving" and then immediately changing my telephone numbers again, so I stuck it out. In the following 9-ish months, I got double-billed or invoiced for stuff I didn't order numerous times, which required many time-consuming phone calls to customer service to fight with them, all the while paying an additional $60/month for the "additional minutes" I was using on their 212 number. I suffered through it, and eventually downgraded my account with them to $00/month when I got a Skype number to avoid their usury phone charges. Then, when I was about to cancel my service completely last month, I was then informed that I had to give 30 days notice, or else I was going to get charged again! I was so pissed. I called customer service and got the broken record treatment from one of their annoying reps. The overly perky customer service rep just kept telling me that that was their company policy and there was nothing she could do about it. My electricity provider, cell phone provider, internet provider, health insurance provider, etc, etc, etc. don't require a 30-day cancellation policy and they are supplying utilities and health care to my self, my home and my cell phone. Why should DaVinci Virtual require 30 days to get rid of the hanging file folder that they collect my mail in? I shut down my checking account in order to prevent them from this usury overcharging. After attempting to collect my last $100 unsuccessfully, they are now claiming that I owe them a $50 late fee! I was only paying them $100 to begin with (after I downgraded my account). These people are like a cancer. I can't wait to see what else they dream up to charge me for. They have the BBB logo on their site. They are awful to deal with. I hope they go out of business. They can chase me around for that last $150 until the end of time. I will never pay it! I don't care if it fucks up my credit. General principal is worth more than credit rating points!!!
Customer complaint (3)
Long after terminating the contract with Davinci, I
was shocked to find out that my credit card was charged without any
authorisation given. In fact, the card that was charged was given to Davinci in
the past but then was inactive, and I have written to them not to keep it or
charge it, and made the next payment using a different card.
The amount charged: $76.47
Customer complaint (4)
This Davinci Virtual company is a TOTAL scam!
They will charge you left and right for unreasonable extra charges and then when you try to cancel your services they will give you the run around... they charged us extra months on our card, not just the "stated 30 days" our advise is cancel your card on file as you can not trust this company...
After this unfortunate experience we have heard this same history via several past unhappy users! and via several internet searches!
Stay away from this company and try to work with a different company, we did after being ripped off by them and we have been very happy thus far.
We wish more customers would report their experience with Davinci Virtual as this helps all of us hard working small business which are being taken advantage of by this Scam!
THE LIST GOES ON AND ON
CUSTOMERS BE AWARE!!! |
|
|
Post your Comment
|
|
|
