David Leonard Fine Arts in Niagara Falls Canada misleading information about the quality of the jewelry to profit above and beyond normal Niagara Fa

3rd of Jan, 2012 by User957306

Upon my first visit to this store I purchased a crystal bracelet, i was told these crystals were venetian. I paid $100.00 for this bracelet. Later that year I also purchased a crystal ball necklace that I saw in the store when I made my first purchase I was told it was from Italy. I thought I had negotiated a good price on the necklace of $200.00. After about 9 months I noticed some of the crystals on the necklace had turned a dark brownish color. I called the store and talked to the manager who said to try to put it in silver cleaner. REALLY, crystal stones in a silver cleaner. I refused stating that it would probably ruin the stones. So she said she would look at it if I sent it back. So as the piece was on its way back I was again researching this type of necklace on the internet and came across a website which sold the same pieces for about $6.00. Also at this time I was shopping in a local mall and found an IDENTICAL bracelet to the one I previously purchased, for $14.00. Soon after the manager at David Leonard Fine Arts called saying the color in my necklace was a reflection off of the other stones. Really the brown color was being reflected off of blue saphire colored stones ? I then told the manager I believe I have been ripped off and I mentioned the other website I found. She proceeded to deny the quality difference. But also went on the offer me another necklace in addition to the one I purchased. she returned my necklace with one stone missing. It was intact fully when I had spoke with her. She also included the second necklace. So I now have 2 necklaces that were selling for $200.00 a piece. But are really worth only about a total of $12.00. What a bargain.

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