Datalink Bankcard Services

Datalink Bankcard Services Co. Put a hold on over $6,000 of legitimate charges locally charged and swiped to offset one $804 foreign country charge,

24th of Jun, 2011 by User167176

This company is out of control and run by an overzealous control freak that makes no bones about telling customers how to run their business, takes criticism personally, unreasonably holds customer's funds for petty and inadequate and inaccurate reasons for unreasonable amounts of time. When you vehemently and correctly complain, they will just terminate your account immediately with no allowance given, or double check (second opinion) by other executives, and with no time allowed to make alternative credit card processing arrangements. They are still holding over $3,000 of our company's money and they said they would keep it up to 90 days. They claim their contract allows these unreasonable and irresponsible acts but god forbid we should terminate their contract early, no telling how much they would reach into our bank account and just take. We have been in business almost 18 years in North Dallas and no credit card processing company has ever lost a dime due to chargebacks to us or other unusual items that we have always historically covered. Simply due to the fact that we did not agree with the business approach suggested by Datalink, "do not do any foreign transactions on our internet billiard supply business" conducted at . They need to get real, take a leap into the internet age and get rid of the maniac that is responsible for treating their customers like trash when they would have otherwise made them a lot of money over many years, with zero losses!

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