Cyberpower

Cyberpower Poor product and non-existant support, poorly run company selling inferior computers. baldwin Internet, California

16th of Aug, 2011 by User619003

Received new computer in June however it kept crashing on me. I called Cyberpower but never got a returne call. I called again three times only to get a recording after being on hold 15 minutes. I left three messages with detail and phone number but never got a returne call. I left seven messages on line to tech support but did not get any results there either.
I had to take my brand new computer to a local repairman to get fixed.
I have never expierenced such a poorly run company in my life. I will never buy a computer from them or anyone else on line again. Bill
Phoenix Arizona

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Comments

4835 days ago by Cyber-tech2

Dear Sir/ or Madam,

We would like to begin with apologizing for your experience and would like to assist you with looking into your particular problem further and to provide you a immediate resolution. To do this we ask that you assist us by emailing your customer id number, contact information, and best time to reach you to [email protected].

Regards
Cyberpower PC

4835 days ago by Cyber-tech2