Consumer reviews and reports on scam companies, bad products and services
Cuisine Sante International No Returns Available Ottawa, Ontario
27th of Oct, 2011 by User758410
I went to one of Cuisine Sante's live cooking show. They were selling cookware for $2400, which is over-priced, but they also offered two other "free" items and a week-long condo stay for 4. So I decided to buy. Just before the sale went through, they told me there would be additional shipping and handling costs, and taxes. I was surprised to be paying handling on something I picked up right there, and even more surprised when the total worked out to over $3000! But the sale was through already. Since bringing everything home I've been trying to return it. Here are the options they gave me:
"get a friend to buy our overpriced cookware and we'll call it even"
"pay us 20% and we'll take it back no problem" (20% works out to $600!!!)
"Or, you can come work for us [scamming other people] and pay it off that way." Since buying the cookware, I have looked up equivalent products...and they sell for $300-600. They want me to pay that much just to get out of their little "deal." I am disgusted by their hidden prices and petty customer service plan. PS - most people who try to cash their condo package pay their $100 deposit and never hear back from the company.
Comments
4604 days ago by Fredb
Wow I'm very surprised! We went to the show in Ottawa and Chef Mike did the presentation. We enjoyed the meal, were entertained and offered a pretty good package deal. We did not purchase anything, but were impressed with their professionalism. No pressure, a good (free) meal and the opportunity to earn free products by referring our friends to the free dinner for two. We're sending friends in without reservations.
Just thought I would respond since all we ever see is negative comments on the internet, cheers to Cuisine Sante for a nice evening out.
Fred
4535 days ago by CuisineSucks
Fred clearly works for the company. My wife and I also did the Cuisine Sante experience and after them promising "no pressure" it was the most ridiculous high pressure sales environment we've ever seen. If you want to blow 2 hours of your life, go to a timeshare presentation. At least they are honest.
4498 days ago by John19611961
We have just bought some of Cuisine Sante and I guess we were ripped off pretty badly. I'll post again when I am sure about it. We are even thinking about suing the company or reporting this to media or sth like the CBC's Marketplace after we make sure about the possible scam.
4385 days ago by Pissedatpots
i attended and bought the set on saturday.. and i am so upset with myself. I never buy products without doing research especially a $3000.00 product.. i found a simular product by berghoff with the "designed just for me" thermometer tops for $450.. i want my money back.. this is discusting.

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