Consumer reviews and reports on scam companies, bad products and services
Crystal Blue Pool
Crystal Blue Pool Service and Repair
24th of Jun, 2011 by User305975
"Tom" owns this Service. I used him 2 years ago so I wasn't expecting to be ripped off! He comes out drains your pool, cleans the tiles with a glass bead blower then refills the pool and puts all the start up chemicals in. Well This time he didnt put most of the chemicals in.
Make no mistake this was not a misunderstanding, we discussed this and it is on the receipt I received.
After my salt cell wouldn't work I got the water tested. I had almost no salt and no conditioner. I left Tom 4-5 messages in 4 days and after no response at all.( Funny that he called me back in 5 minutes when he wanted the initial job) I had to buy the chemicals, haul them home and then put them in. I had to buy 120 lbs of salt and 12 lbs of conditioner at a cost of about $85.00.
I paid more this year than 2 years ago, and it was a "healthy price" for this to be done $425 Total.
I didnt know until after I paid him that the start up chemicals were missing!
There are plenty of honest pool services out there so get some references. If you use Tom, make sure you get your pool water tested at the local pool store before you pay him.
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