Credit One Bank

Credit One Bank HARASSING COLLECTIONS AND DECEITFUL BILLING Internet

28th of Nov, 2010 by User668869

I GOT ISSUED A CREDIT CARD FROM CREDIT ONE BANK AND A FEW MONTHS BACK WENT OVER THE CREDIT LIMIT. I RECEIVED CALLS APPROXIMATELY 6 PER HOUR FROM A GENTLEMAN WHO WAS KIND OF HARD TO UNDERSTAND - HE HAD A INDIA ACCENT AND DID NOT SPEAK GOOD ENGLISH. HE STATED I WAS OVER THE LIMIT AND NEEDED TO PAY 40.00 TODAY AND HE WOULD CREDIT ME 25.00 FOR A PAYMENT OVER THE PHONE. I PAID THE 40.00 AND A WEEK LATER ANTOHER GENTLEMAN - SAME ACCENT- CALLED AND STATED I NEEDED TO PAY ANOTHER 76.00 THAT DAY. I TOLD HIM I JUST PAID 40.00 AND WILL NOT BE MAKING ANOTHER PAYMENT UNTIL I GET MY NEXT BILL HE GOT VERY RUDE AND STARTED TELLING ME BORROW MONEY FROM FAMILY OR FRIENDS. I EXPLAINED TO HIM I AM NOT PAYING ANOTHER 76.00 HE STATED THAT IF I PAID 20.00 I WOULD GET ANOTHER 25.00 CREDIT - SO I PAID ANOTHER 20.00. TO DATE I STILL HAVE NOT RECEIVED THE 25.00 CREDITS I WAS TOLD I WOULD RECEIVE. I GET PHONE CALLS AT MY WORK AND CELL PHONE ALL DAY LONG APPROX 6-7 AN HOUR FROM THIS COMPANY STATING THAT ON THE 26TH OF THE NEXT MONTH I HAVE A PAYMENT DUE AND I AM STILL OVER THE CREDIT LIMIT. i REPEATEDLY TOLD THEM TO NEVER CALL MY WORK NUMBER AGAIN BUT THEY STILL DO AND LEAVE MESSAGES. EVERY TIME I MAKE A PAYMENT AND GET UNDER THE CREDIT LIMIT AN OVER THE PHONE CHARGE WAS PLACED ON MY ACCOUNT OR SOME OTHER BOGUS CHARGES. I ACTUALLY CALLED THE CUSTOMER SERVICE NUMBER ON MY CARD AND GOT A REP WHO STATED THAT THEY HAVE NO CONTROL OVER THERE COLLECTION PRACTICES DUE TO THEY ARE HANDLED FROM AN OUTSIDE VENDOR.

WHO CAN I CALL TO MAKE A COMPLAINT IN REGARDS TO THE BILLING CHARGES AND COLLECTION PRACTICES - I DO NOT MIND AT ALL PAYING MY BILL BUT THE BOGUS CHARGES THEY ARE PUTTING ON THE CARD IS MAKING IT IMPOSSIBLE TO EVEN MAKE A DENT IN MY BALANCE I OWE. HHEELLLPPP!!!!!!!!!!!!!!!!

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