CNAC/JD Byrider Bad Customer Service Jacksonville, Florida

22nd of Sep, 2011 by User891960

I've had a 2000 ford taurus since the end of december of 2009 with this company. Made all my payments on time automatically every 2 weeks on time, I'm not going to whine about the high interest or the state of the car when I bought it, I signed the papers and made that decision because I was in a rough spot and needed a car right then and I had crap credit at the time. What I will become vocal about is sure I made a few late payments, but I always made the payment after a job change and a pay cut. The issue I'm having at this point is that they are telling me they will not accept my payment until I come into their office tomorrow (today is late 092311 early 092411) on a saturday. The first guy I spoke with was rude, attempted to treat me like I was dirt and didn't like it to much when I kept control of the phone call, I've worked as a bill collector, retention rep and a few other positions over the last 5 years or so. I will be updating this with what information I get from the company tomorrow as I honestly don't want a repo on my credit and I am not entirely certain what other steps I can take to protect myself, I do know one thing for certain. I will not purchase another vehicle from a buy here pay here place without some dire need again

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