CloseoutDigital DigitalDepotOnline Visa declined vendor San Jose, California

9th of Jan, 2013 by User691221

This business charges as DigitalDepot. Look them up before doing business. My Visa card declined the charge. When I called Visa, I was told DigitalDepot's scam rating on a scale of 1 to 1000 is 991. By leaving the account open DigitalDepot had all the information to try to repeatedly charge the card in smaller amounts. Visa closed my account and is sending me a new card. I went into my Visa account on-line and it is closed and locked up. Initially, I called the company once to ensure that the Nikon lens was the NikonUSA version and could be registered and warrantied through NikonUSA. They assured me that it was. So, I placed the order for the lens for $1614. Eventually, Andrew called me to confirm the order and I restated that if this was not the NikonUSA version that we should just cancel the order. At that point he said the NikonUSA version was available for $2200. Still not a bad price and more in line with what the lens should be. (Just now going back and searching their site it is listed for $1269.) I said that would be fine but if it did not pass registration, I would return it. Everything looked good until I got a call from Greg that Visa had declined the charge. I called Visa to see what the problem was. I was transferred to Visa's legal department and put through an ordeal to prove that I was the card holder. I believe that they suspected I was trying to do an unauthorized charge. After getting off the phone with Visa, I gave Greg a call but had to leave a message. So I began a Reseller Ratings report that CloseoutDigital sent me via email asking them to rate their service. After I had finished , Greg called me and when he saw the report he began threatening legal action. Saying DigitalDepotOnline is only his charge processor and has nothing to do with CloseoutDigital. Well, Greg if your processor is so bad that Visa declines the charge, that does speak about you also. How hard is it for a legitimate business to open a vendor account? (About an hour on the phone.) Don't call me and try to intimidate me anymore (5 calls as of this point).

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