Cleverbridge don't respond to emails

Wanted money back for a product

30th of Aug, 2011 by falconxp

I ordered a product through a BdJ offer. As their offers are only valid for a day I ordered it right away. After I read the program's EULA on the developers website I couldn't accept it and wanted my money back as I haven't installed the program "Mackeeper". Haven't had any problems in the past with products bought through Cleverbridge but now they don't respond.

Reference #25051158

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Comments

4835 days ago by Falconxp2

Just received a mail from Cleverbridge greenlighting the refund. They had to wait for the developer. Keep you posted when I receive the refund back on my credit card

4834 days ago by Cleverbridge

Dear Patrick,

Thank you for your feedback. As stated in our email to you, we apologize for the delay. We were awaiting a response from the software manufacturer ZeoBIT.

We refunded this order on 30/8/11 therefore the funds should appear back in your account within 3-5 business days. Feel free to contact us or your bank if you do not see that refund within that time-frame.

Sincerely,
cleverbridge Customer Support

4550 days ago by 32551634

Buy your program on 24/5/2012, according to Fra. no. AKD-73618282780 REF. 32551634. My name is Manuel Hernandez Arberas, [email protected] I had to change the Operating System LION to Snowleopard for compatibility with earlier Apple applications that I had. I'm trying to reload your program and not working properly. I appreciate your help.