Consumer reviews and reports on scam companies, bad products and services
Central Payment CPAY Bait and Switch / Outright Fraud Lake Havasu, Arizona
3rd of Oct, 2011 by User757848
Central Payment or CPay are a bunch or ripoff artists. I signed up with them based on a quote they gave me based on my previous processor with 95% of charges at Mid or Qualified rate. Suddenly with my first bill 90% of my charges ran at the very high Non-Qualified rate. The next month I reverted to my previous credit processing company and the charges were as they had always been. I have a subscription service based business and hold the same client credit cards on file which I charge each month. When I tried to resolve this I was promised credits and a rate adjustment. I tried them a second time and the rates were the same. I called in and asked how to resolve this and they said I can pay the high rates or pay a huge cancellation fee, “per my signed contract”. This company uses a bait and switch tactic. Do not believe anything they say.
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