cellan Ripoff Beware Cellan will continue to charge your card with no way to cancel Internet

27th of Nov, 2011 by User758816

Beware! Cellan will auto charge your credit card after the 16 day trial period, $89.00 a month and they make it impossible to cancel, I have spoken with multiple other individuals tha have had the same issue and have had to cancel thier cards just to stop the charges. I was told tha a refund would be coming soo but that was over three months ago, after they stopped returning my emails and phone calls regarding my refund. I figured since I had canceled only five days into my trial period no problem but the continue to charge my card of the following two months. It just a typical scam used through mail order and Internet to get you card number and hope you don't bother to pay enough attention to cancel so they can continue to charge your card no matter what! Stay away from Cellan, and shame on Nick Ritchie and the Dirty for recommending a company that conducts business like this.

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Comments

4748 days ago by Alex Okane

I also believe Cellan to be a scam and fraud company. I ordered the trial product and they charged me for the full price even before I received the product to trial. They had not shipped it yet, according to the shipping tracker number that was non-existent.
It is both unethical and fraudulent to call this a free trial when one is charged before the product is received. I have registered my dispute with my credit card company and will fight to get my $95.46 back, as well as stop any further charges as I have the written confirmation of cancellation. But they use both "Cellan" and "Cellean" as names in their communication, perhaps to bypass the cancellation notification if you use the wrong name. . .
Will keep all posted with my results both with any refund results as well as any further charges.

4645 days ago by Cellean_Coleanse_Customer_Serv

Cellan is a 16-day trial which starts the day of order, which you agreed to on the checkout page. If you are satisfied with the product, we bill you for your initial order and subsequent bottles every 30 days thereafter until cancelled. If you are unhappy with the product and cancel after the trial period you are charged for any bottles that have been shipped to you. The phone numbers for all countries are listed on the bottle and customer service representatives are happy to help you with cancellation of your membership. US & CANADA: 855-235-5261, UK: 08000461506, Ireland: 1800 937 093, Australia: 1800009063, France: 0805636253 and Spain: 800600726.