Consumer reviews and reports on scam companies, bad products and services
Castle for Brides
Castle for Brides They have ignored my calls! Huntington Beach, California
24th of Jun, 2011 by User970829
Terrible customer service. We have a group of bridesmaid dresses on order here. Every time I call for an estimate for when they will be ready, I am put on hold and then told that they'll need to call me back. Twice now they have not called me back. We are about a month away from the wedding and the dresses still need to be distributed to all the girls for alterations. I'm getting very nervous because I can't even get confirmation that the dresses have shipped from the manufacturer yet! I would have rather paid more for these dresses and had great customer service than to work with Castle for Brides. This has been a very stressful experience for the bride and myself.

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