| cash4iphones |
| cash4iphones Cash4laptops iPhone and Electronics Buying Scam Internet |
| 14th of Aug, 2011 by User363815 |
| I recently found these folks online. They offered me a slightly better deal ($84) on my used iphone 3 than the local buyers and it seemed easy enough. After they received my phone I was contacted by a customer service rep who left me a message. I called him back but only got his messaging service and left no message on this occasion. He called back several days later and left me another message. I called him back and again was unable to get a hold of him so I left a voicemail asking him to please leave me a detailed message regarding what additional info was required -he did not. I called once more several days later and when I inquired about my open transaction with another customer service rep I was told that the check was ready to go out. I was curious to know why I was contacted by phone and whether additional info was required from me. I was told no further info was required and that the phone check release authorization was simply the new operating protocol. A couple of weeks later I received a check for $40 though I was expecting more than twice that amount. Now, I was never given an offer on my device after my initial quote solicitation but when I subsequently spoke with the facilities manager-a Mr. Darren McCarthy in Nevada, I was told they had a record of me accepting the bid. No such record existed save for a notation one of his sales guys and placed in their log. Amazingly when I spoke with the rep (Ryan) who claimed he had spoken to me, he held fast to his position-I assured him we had never spoken but this was to no avail. I suggested they switch to en email confirmation (which they had previously done -but they got tired of all the emails) or taking to recording the acceptance of bids as their current system DOES NOT PROTECT THE SELLER. I must have spoken to these folks for 20 minutes (aside from having played phone tag with them on several occasions-sometimes you can't even get through to these people-how convenient) and they were pretty obstinate. My advice is to steer clear of these guys at all cost. The extremely unhelpful facilities manager wouldn't give an inch and left me feeling pretty taken advantage of and duped. Sellers beware. The kicker here is that when I went to check on the value of the phone I had sent in after they sent me a $40 check, the quote had actually increased to $97-can you believe these guys?? PLEASE DO NOT DO BUSINESS WITH CASH4IPHONES |
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| I think you probably dropped the ball here yourself and when you got your check then and only then was it iimportant enought to you to make contact the company but to whine and complane you did not get what you felt your phone was worth. Here's the deal, this is a pretty decent company. I have sold several devices to them some I have recieved the full quote on and others because of detailed quality defects I have received a lower value. I know who your talking about, I have had to talk with him in the past too, its my understanding he is no longer with the company. I like this company and the reps. I work with. This company pays to ship all the packaging I need and if Im not interested in the offer they send my device back to me at no cost. No one else does that! Sorry about your bad experience but mine have always been great and very professional. |
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