I went to the pier then drove back home and spoke with Carnival. Carnival told me when I get back to the pier there would be a letter explaining everything and what compensation was being offered. Nothing was given to me at the pier. I wrote Carnival a letter. They refused to offer compensation.

My feeling is I paid for the day and missed most of it. Therefore, Carnival should have offered some form of compensation. I have cruised with them at least 6 times in the last year. This is poor customer service. They want my money but when they inconvience you Carnival does not care. Carnival does not really care about loyal customers or the potential loss of new customers that had this negative experience.

Shame on them!