Care One Credit

Care One Credit Persels and Associates Liars, and thieves Internet, Internet

11th of Sep, 2011 by User180495

I was on Care One Credit since May 2010. In that time they did very little to help me with my debt. they however did take $50 a month as a fee for their service. I had specifically stated that I did not want any of my debts settled without my knowledge. First one they settled on was one that my attorney and I were working on together and was not suppose to be settled. Somehow they sent the money out of my escrow account and then took a $150 fee for the amount of money they supposedly saved me. At that time I was very upset and told my attorney that is not what we had discussed and she was a bit dumbfounded that they settled this account. I told her at that time that I did not want any other accounts settled without my approval and she assured me that it wouldn't happen again. Then a few months later two more accounts were settled and more fees taken out. This time I have no idea how much they settled or what fees they took with it. I know I had well over $1000 in my account and now I have $86. This company will lie and steal your money. I have lost well over $1000 in fees they took for things I could have done myself. You can settle with creditors yourself, it doesn't take a debt company to do that and you can do it for free. It's crazy this company can stay in business and rip people off like they do. Sad sad sad!!!! I would not recommend this company to anyone. There have to be better debt consolidation and debt relief companies out there!!

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Comments

4804 days ago by Jcosentini

User 180495

Persels & Associates strives to provide transparency in all aspects of our settlement servicing.
I am very sorry to hear that your experience with Persels & Associates has been a negative one. While Care One does provide some administrative support, Persels & Associates is your service provider for all settlement servicing.

The complaint forum provides you anonymity so we are unable to identify you as a Persels & Associates Client. Therefore we are unable to research your specific account information or reach out to you privately to try and resolve your issues

Providing superior client service is a priority for Persels & Associates and we hope that you will give us the opportunity to better explain our representation to you so that you can be assured that you are making real progress and resolving your unsecured debt. Please call 1-866-939-7252 and request to speak with a manager so that we can resolve your issues and get you back on track with your settlement goals.

Sincerely,
Persels Management