Consumer reviews and reports on scam companies, bad products and services
Car-Hire-UK
Car-Hire-UK Elsinore Garage & Company Ltd, Michael Stephen Goodwin, Car Hire Heathrow, carhireuk, Car Hire scam in the UK Bromley, Kent Internet
5th of Dec, 2010 by User920297
Car-Hire-Uk


Just check the internet for complaints about this Compnay and you will find that there are a number of visitors to the UK who have been scammed by this Company.


On numerous occasions they have kept peoples car hire deposits, both the insurance deposit and the fuel deposits, those that have managed to get their money back have had a long hard trial to do this. Note that this compnay does not put a reserve against your credit card, it takes the deposits up front!!


I personally have been scammed by this Company, who have refused to return my desposits after 8 months of trying, and then finally now claim that the car was damaged on return but have been unable to provide any proof.


I will now have to progress with legal action to get my money back, if you check out you will see lots of links to other sites where numerous people have had the same problem.


Do not use this company, even if you do get your money back it will be a long hard slog.

Comments
4976 days ago by Paddy
Name & Registered Office: Company No.: 00575284
ELSINORE GARAGE AND COMPANY LIMITED
10A ROYAL PARADE
CHISLEHURST
KENT
BR7 6NR Date of Incorporation: 06/12/1956
Country of Origin: United Kingdom
Status: Active
--------------------------------------------------------------------------------

Company Type: Private Limited Company
Nature Of Business (SIC(03)):
7110 - Renting of automobiles

--------------------------------------------------------------------------------

Accounting Reference Date: 31/12
Last Accounts Made Up To: 31/12/2009 (TOTAL EXEMPTION SMALL) Next Accounts Due: 30/09/2011 Last Return Made Up To: 23/05/2010 Next Return Due: 20/06/2011
--------------------------------------------------------------------------------

Mortgage: Number of Charges: 5 ( 1 outstanding / 4 satisfied / 0 part satisfied ) Last members list: 23/05/2010

--------------------------------------------------------------------------------

Previous Names
No previous name information has been recorded over the last 20 years.

COMPANY APPOINTMENTS

--------------------------------------------------------------------------------

Registered No.: 00575284
Name: ELSINORE GARAGE AND COMPANY LIMITED


Address: 10A ROYAL PARADE
CHISLEHURST
KENT
BR7 6NR


--------------------------------------------------------------------------------

Company Appointments: 3 / Resignations: 5
Resignations
To view details of other appointments held, click on the appropriate underlined name.

GOODWIN, MICHAEL STEPHEN SECRETARY
OAKLEIGH
RYE ROAD
RYE FOREIGN
EAST SUSSEX
TN31 7SX Appointed: 09/01/2008
Country/State of Residence: UNITED KINGDOM Appointments: 4

GOODWIN, MAURICE WILLIAM MR DIRECTOR
SWAN MEADOWS MAIN STREET
BECKLEY
RYE
EAST SUSSEX
TN31 6RN Appointed: pre 23/05/1991
Nationality: BRITISH
Occupation: COMPANY DIRECTOR
Country/State of Residence: UNITED KINGDOM
Date of Birth: 10/05/1946 Appointments: 2

GOODWIN, MICHAEL STEPHEN DIRECTOR
OAKLEIGH
RYE ROAD
RYE FOREIGN
EAST SUSSEX
TN31 7SX Appointed: 01/09/2006
Nationality: BRITISH
Occupation: VEHICLE HIRE DIRECTOR
Country/State of Residence: UNITED KINGDOM
Date of Birth: 10/11/1978 Appointments: 4

GOODWIN, ANDREW DENNIS SECRETARY
14 COLEBROOKE ROAD
BEXHILL ON SEA
SUSSEX
TN39 3PY Appointed: 26/11/1996
Resigned: 17/12/2007
Occupation: SHOP MANAGER Appointments: 4

GOODWIN, CHRISTINE MARGARET MRS SECRETARY
0WAN MEADOWS MAIN STREET
BECKLEY
RYE
EAST SUSSEX
TN31 6RN Appointed: pre 23/05/1991
Resigned: 26/11/1996 Appointments: 4

GOODWIN, ANDREW DENNIS DIRECTOR
14 COLEBROOKE ROAD
BEXHILL ON SEA
SUSSEX
TN39 3PY Appointed: 26/11/1996
Resigned: 17/12/2007
Nationality: BRITISH
Occupation: SHOP MANAGER
Date of Birth: 15/08/1975 Appointments: 4

GOODWIN, CHRISTINE MARGARET MRS DIRECTOR
0WAN MEADOWS MAIN STREET
BECKLEY
RYE
EAST SUSSEX
TN31 6RN Appointed: pre 23/05/1991
Resigned: 26/11/1996
Nationality: BRITISH
Occupation: SECRETARY
Date of Birth: 07/08/1953 Appointments: 4

LAMB, DENIS AUSTIN MR DIRECTOR
BACKFIELD PLACE
RECTORY LANE
WINCHELESA
EAST SUSSEX
TN36 6AB Appointed: pre 23/05/1991
Resigned: 30/04/1997
Nationality: BRITISH
Occupation: COMPANY DIRECTOR
Date of Birth: 24/01/1924 Appointments: 2
MORTGAGE DETAILS

Company Number: 00575284
Company Name: ELSINORE GARAGE AND COMPANY LIMITED


--------------------------------------------------------------------------------

Number of Charges: 5 (1 outstanding / 0 part satisfied / 4 satisfied)

The following details relate to all outstanding and part-satisfied charges for the company together with charges satisfied since 01/01/1987. Charges are displayed with the oldest first.

View charges from: to:
Satisfied


--------------------------------------------------------------------------------

Description: MORTGAGE
Charge is Satisfied Satisfied date: 14/11/1998
Person(s) Entitled: NATIONAL WESTMINSTER BANK PLC

Acquisition Date: Created: 03/09/1962 Registered: 11/09/1962 Form Type: Not Known

Amount Secured: ALL MONIES DUE ETC. Short Particulars: 3 UPPER PARK ROAD, BROMLEY, KENT. PRESENT AND FUTURE TOGETHER WITH FIXED AND MOVEABLE PLANT MACHINERY FIXTURES IMPLEMENTS AND UTENSILS


Forms registered against this charge: TYPE DATE
403a 14/11/1998


Description: MORTGAGE & GENERAL CHARGE Charge is Satisfied Satisfied date: 14/11/1998
Person(s) Entitled: NATIONAL WESTMINSTER BANK PLC

Acquisition Date: Created: 03/09/1962 Registered: 11/09/1962 Form Type: Not Known

Amount Secured: ALL MONIES DUE ETC. Short Particulars: OVER GOODWILL ASSIGNMENT OF GOODWILL CONNECTION OF THE BUSINESS AND BENEFIT OF ALL LICENCES HELD IN CONNECTION THEREWITH UNDERTAKING AND ALL PROPERTY AND ASSETS PRESENT AND FUTURE INCLUDING UNCALLED CAPITAL


Forms registered against this charge: TYPE DATE
403a 14/11/1998


Description: CHARGE SUPPLEMENTAL TO A MORTGAGE DEBENTURE DATED 3.9.62 Charge is Satisfied Satisfied date: 14/11/1998
Person(s) Entitled: NATIONAL WESTMINSTER BANK PLC

Acquisition Date: Created: 06/11/1986 Registered: 19/11/1986 Form Type: Not Known

Amount Secured: ALL MONIES DUE OR TO BECOME DUE FROM THE COMPANY TO THE CHARGEE SUPPLEMENTAL TO A MORTGAGE DEBENTURE DATED 3.9.62 Short Particulars: A SPECIFIC CHARGE OVER THE BENEFIT OF ALL BOOK DEBTS & OTHER DEBTS NOW & FROM TIME TO TIME DUE OR OWING TO THE COMPANY BUT SO THAT THE COMPANY SHALL PAY INTO THE COMPANY'S ACCOUNT WITH THE BANK ALL MONEYS WHICH IT MAY RECEIVE IN RESPECT OF ALL BOOK & OTHER DEBTS HEREBY SPECIFICIALLY CHARGED (SEE FORM 395 FOR FULL DETAILS)


Forms registered against this charge: TYPE DATE
403a 14/11/1998


Description: LEGAL CHARGE
Charge is Satisfied Satisfied date: 17/02/2005
Person(s) Entitled: BARCLAYS BANK PLC

Acquisition Date: Created: 21/08/1995 Registered: 31/08/1995 Form Type: 395

Amount Secured: ALL MONIES DUE OR TO BECOME DUE FROM THE COMPANY TO THE CHARGEE ON ANY ACCOUNT WHATSOEVER Short Particulars: ELSINORE GARAGE 3 UPPER PARK ROAD BROMLEY L/BOROUGH OF TOWER HAMLETS


Forms registered against this charge: TYPE DATE
403a 17/02/2005


Description: LEGAL AND GENERAL CHARGE
Charge is Outstanding
Person(s) Entitled: ABBEY NATIONAL PLC

Acquisition Date: Created: 04/04/2008 Registered: 09/04/2008 Form Type: 395

Amount Secured: ALL MONIES DUE OR TO BECOME DUE FROM THE COMPANY TO THE CHARGEE Short Particulars: 4 ELLENSLEA ROAD ST LEONARDS ON SEA BY WAY OF FIXED CHARGE OTHER PROPERTY AT ANY TIME HEREINAFTER VESTED IN THE COMPANY ALL THE COMPANY'S UNCALLED CAPITAL FOR THE TIME BEING AND ALL ITS INTELLECTUAL PROPERTY RIGHTS AND ALL OTHER F/H AND L/H PROPERTY THE COMPANY'S STOCK IN TRADE AND PLANT ALL IT'S LAND INTERESTS IT'S BOOK DEBTS BY WAY OF ASSIGNMENT THE RELATED RIGHTS THE COMPANY'S UNDERTAKING BY WAY OF FLOATING CHARGE
4926 days ago by Del Ash
Unfortunately I didn't see this site before I hired a car from them last year for 6 weeks.

When I arrived at heathrow they sprung the surprise of a £500.00 deposit for insurance excess and £70 deposit for fuel.
I wanted to refuse and find an alternative, but it was difficult enough already as I only just managed to get this car, it was christmas 2010 and there was snow everywhere, we had just spent 2 days in Zurich airport after being diverted there because Heathrow was closed! So you can imagine we were eager to just sign, get in the car to drive to my parents I hadn't seen for over a year!

I returned the car on 3rd February in exactly the same condition I collected it and with a full tank of fuel.

I've just started to loose my cool with these people but now I'm disappointed in myself after seeing this site, but thank you regardless,

any pointers to pursue this matter to get my money back would be much appreciated.

Regards,

Del.
4917 days ago by Jiggery
Friends of mine from abroad booked a car with this company a month in advance. The hire charge plus £800 deposit and £70 fuel deposit was CHARGED to their credit card at the time of BOOKING. They returned the car undamaged with a full tank. Two months has now elapsed and they are still waiting for their deposits back. The company has been contacted on numerous occasions and just says that it is looking into it but never does anything about it. My friends are now about to launch a claim in the small claims court to try and get their money back.
4907 days ago by Sadqa
we hired the car for 6 weeks and its the same story as everyone else. they will not return the deposit. Several phonecalls emails later absolutely nothing. I cannot imagine why the authorities are not doing anything about it
4316 days ago by Madsellis
I hired a car from Car-Hire-UK in December 2012 and now nine weeks after returning the vehicle undamaged with a full tank of petrol, I am still waiting for my 570GBP refund (I live in Western Australia). I couldn't get a response from the company either by telephone or email. I therefore requested my credit card company's assistance to obtain my refund - something which they are pursuing.

Sadly I didn't realise how appalling this company was/is until I Googled the name and now I come across all the negative comments and fact that they seem to consistently withhold their customers refunds.

I submitted a complaint testimonial to their website and to act insult to injury, I've just noticed today that they've used my name but attributed someone elses praise to my name http://www.car-hire-uk.com/reviews.html

Would never recommend this company to anyone and would go as far as to say - don't use them.

Madeleine
3975 days ago by Drek.chamberlain
I have had the same experience with my hire, we returned the car to Gatwick and so far have had no return of the deposit, they seem to do this to people coming to the Uk from abroad, which I was doing. But I live in the UK and was just returning for the Xmas holiday after being abroad, I have contacted East Sussex Police who are looking into the matter, I urge other people to do this as well.

Derek J Chamberlain

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