capital one prepaid

capital one prepaid do not use capital one prepaid unless you do not want your money cleveland, Ohio Internet

3rd of Feb, 2011 by

I wish I would have read the other reports first before I used this dumb card. first of all the company waits until you get a direct deposit, It says that the funds are pending and will be made available by 7pm that day. then when they posted my funds at 10:30 they immediately closed my account and denied me access to my account online at the same time without any notice or explanation. so when I called they told me I had to fax documentation of my ID and a utilty bill which I did immediately.

my thing is if they wanted me to fax documentation for my account why wouldn't they ask for that in the first place when I first opened my account? Why would they wait to hold my money to ask for it? It's supposed to be a prepaid card and not a bank account so why are they holding on to my money? so anyway now they are saying i have to wait 24-48 hours before they reopen my account. the woman I spoke to says my ID documents are being reviewed by fraud department, why? because I recieved a direct deposit? the whole explanation is stupid and a excuse to hold your money. this is the worst card ever and I hate that I ever even dealt with them. stay away from these liars and crooks

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Comments

4946 days ago by Anonymous

This same thing just happened to me..this card company is the worst..After I fax my docs they note that my docs aren't clear or accurate..how would they know what's accurate...I need my money!

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