Consumer reviews and reports on scam companies, bad products and services
Bruno Concrete Bad Concrete Company That will not warranty there work. Houston, Texas
1st of Jul, 2012 by User674353
My customer requested to have a Stamped & Stained Concrete Patio in there back yard around the 1st part of May 2012. I contacted Bruno Concrete 5839 Greencraig Dr Houston, TX 77035 (281) 235-3978 www.brunoconcrete.com Contact: Desiderio, Bruno. Bruno met with my customer and showed them samples of his work from his web site ). They agreed on a stamp design and a walnut color for the patio. Bruno did not contact me about the result of the meeting or that they had decided to have the patio work done. He did tell my customer that he required 50% up front & the rest upon completion. He was given a check but did not tell my customer when he would get the work done. Bruno started the work about the time my customer were going on vacation. Bruno told them he would require the remaining amount when he finished. They did not want to pay him before they could see the completed work, but they did agree to pay Bruno but they left the check with a neighbor. When they returned from vacation and saw the poor quality of the work they called Bruno to have him come out. Bruno tried to tell them this was what he asked for yet it looked nothing like the sample. I talked to my customer the next Sunday at church to see how it all went. This was when I found out about all of this. I contacted Bruno and had him meet me at the house to inspect the work. This was the worst Stamped Stained Patio I had ever seen. Bruno tried to give me the same excuses he had given my customer. I convinced Bruno that the job was poor quality and insisted that he correct it. Bruno agreed to strip the patio and redo the stain and seal the patio so it would look better and my
customer agreed that this was probably all that could be done. I had to call Bruno for over a week to get him to come back out. Bruno said he would have a crew out that afternoon to strip the sealer and put release on the dark stain to lighten it up. No one showed up and it took almost another week to get Bruno’s crew out on the stripping. At this time the crew stripped about half the patio only and left. I have been trying to get Bruno back out to complete the job. Bruno told me several times that he would be there and did not show up. Finally today July 2, 2012 I talked to Bruno and he said he was not going to do anything else on this Patio. I told him that I expected him to make this right by doing the job he was paid for or return all the money he was paid so the work could be done correctly by another company. My customer has been without the use of their back yard all summer. There patio furniture is out in the yard causing there lawn service problems in taking care of the lawn. My customer just wants to have a functional Patio that they paid Bruno $4,000.00 to do or the money returned so they can get it fixed.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
1501 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
1726 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
4
1730 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
7
1731 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...

Top Reports

     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in