Consumer reviews and reports on scam companies, bad products and services
Brighter Image Dental
Brighter Image Dental Lab press-on veneers, professional teeth whitening, dental image, brighter image tooth whitening gel, Msc Dvelopment, Inc.,Brigh
30th of Jun, 2011 by User517768
I ordered and paid for Press-On veneers on 1/19/11. I have talked with Laurie Hall, sales/marketing director, numerous times and received excuse(lie) after excuse(lie). Today is 7/1/11 and I still have not received the veneers or any communications from them. A delivery date could never be obtained by me or my credit card company. For a dental lab that provides so many diverse services to be so inept/dishonest is incomprehensible. The president/director, Bill Watson, advertises that he wants to know of any problems or improvements that he can make to improve service, so I emailed him, and just like Laurie, No Response. I am a retired law enforcement officer and I intend to follow up on this Fraud by talking with Federal and State enforcement agencies. Brighter Image needs to refund my money, instead they just ignore me like I don't matter and act like no one can or will make them return my good faith money. They have my money and I have no product, what type of business practice is that?
Comments
4802 days ago by Anonymous
ALL THE PISSED OFF POSTS ABOVE ARE OBVIOUSLY FROM THE SAME PERSON, IT SHOWS IT CLEARLY IF YOU READ IT, I AM NOT EVEN A FREKKIN DETECTIVE AND I JUST SOLVED THE CASE, FYI IDIOT, NEXT TIME YOU POST, TRY SOME ACTING SKILLS AND MAKE UP SOME NEW SOUNDING PERSONALITY NOT YOUR SAME OLD SHIT, YOU PISS ME OFF AND I DONT EVEN KNOW U PPL.
4798 days ago by Lesatiede
BRIGHTER IMAGE LABS...

SCAM! SCAM! SCAM!

DO NOT order any products and DO NOT send this company ANY money, you WILL NOT get any products!
Laurie Hall is a joke and should be jailed along with Tom Watson!!!
4798 days ago by Lesatiede
Brighter Images Dental Lab is a SCAM! Please people, if you value the money you work so hard for DO NOT send these people a dime (you will never see a penny of it again or a PRODUCT). The people that run this place...supposedly "Laurie Hall" and "Tom Watson" should be jailed for fraud!!!
4793 days ago by Darrels
I paid half down, received the molding tray's, returned molds to brighter image labs, then received the teeth whitening kit which I did not order. I was to be notified when my veneers were ready so I could pay the balance due. To this day I have never heard back from Brighter Image Labs. I guess I got off easy compared to the other clients commenting on their dealings with this Company. But still very unhappy with the whole transaction and still have no veneers.
Isn't there some real company out there that can provide this product ? Seems like there is a real market for the product.
4719 days ago by Fashnfotog
WOW! so sorry for all of you whom got taken by this company.
I was considering buying... After reading all your complaints and horror stories with them, I reported them to "Facebook" including a link to this page. Hope this helps at least to protect others before it's too late.
They have an ad running on facebook, please report them as often as you can. They need to be STOPPED!!!
4719 days ago by Fashnfotog
WOW! so sorry for all of you whom got taken by this company.
I was considering buying... After reading all your complaints and horror stories with them, I reported them to "Facebook" including a link to this page. Hope this helps at least to protect others before it's too late.
They have an ad running on facebook, please report them as often as you can. They need to be STOPPED!!!
4663 days ago by Sunny Farms
Complete Run Around... Clara and Laurie Hall ! Resent mold making material over night and promised a RUSH job yet they have my molds for over 3 weeks and nothing has ever been received. My money was paid on DECEMBER 5 2011 - what a CROCK of BULL ... I called them 2 times today and had a promised call back from Laurie YET NO CALL CAME. I am reporting them to the Texas State fraud board and California Board of internet fraud and United States Postal Fraud - anytime they use the Postal Service to commit fraud its a FEDERALOFFENSE !!! Maybe they can teach their fellow inmates how to make veneers ... hahhaaa
4657 days ago by Gladididntbuy
I was about to order from them and I'm soooo glad I saw these postings! There is no way they are getting my money now! So sorry for all of you that got scammed. :(
4656 days ago by Vince
I am also trying to get a refund from these crooks!Please if anyone else reads this DO NOT DO BUSINESS with brighter image labs!
4656 days ago by Vince
These people are crooks!I also am trying to get a refund from them.They have lied to me at every turn.I have filed complaints with the BBB and FTC and also got my bank on my side.Please everyone, File your complaints with the BBB of Texas and the FTC.Lets stop these CRIMINALS!!!
4608 days ago by 2Manykiddos
I purchased my veneers three months ago. The fist time it came it didn't fit at all. I took pictures and sent the pictures and the product back. They assured me they could fix the problem and get this set fixed. They were bulky and didn't even cover my teeth. I received the "fixed" set within 3 weeks, they wouldn't even stay on my teeth. The were off centered and not covering the teeth the were suppose to and I couldn't even shut my mouth. I contacted them and told them how displeased I was with the product and that I would just like a refund and be done with it. They told me they don't do refunds but they would fix the veneer again and everything would be fine. I told her that I doubted that their product would ever look like it was suppose to and that I would just like my refund. After being told that there wasn't any way of getting my money back and that I should just send the product back and they would fix it. So I did. Now I can't get ahold of anyone. This place is a scam, do not send them your money. Go get the actuall Snap on Smile from a dentist. I feel like I have absolutely no control of the situation and they can do whatever they want. I am angy and upset that I spent that kind of money for something and that I will not receive a decent product. Horrible, horrible, horrible.
4433 days ago by Tviramontes
I was going to buy from them actually in 2 days and pay for a rush order, Thank you to everyone they won't get a dime out of me. I'm glad a did further research to get this type of information. Sorry to all of you and thank you for helping me save my money. I been saving my money for this for 6 months and I would've been devistated to just throw my money away.
4277 days ago by Amous991
Read the terms and conditions very carefully before and everyday after you make your purchase. They are constantly updating them and changing them. These people are scam artists. Most of the so called after photos on their website have been photoshopped and are not real or they are employees. On page 2 of the shopping cart there is a photo of a lady with short hair named Beth, but that is not her real name. That photo is Laurie Hall herself! They are very nice in the begining but once they have your money they no longer care about you. If you even receive your order it will take months and month for you to get it. It will be stuck on the model made from your impressions and they will claim it fits and is covered under the terms and conditions. Did you know that Bill Watson does not have any dental experience? This man is not qualified to make veneers. The "Lab Manager" worked in a Photo Booth before working for this company. Bill Watsons former business experience is window tinting! He doesn't know anything about teeth. He is a charlatan and a fraud. Report this man to every organizatioin that you can including going to your local news. This company needs to be stopped! They are crooks! Their teeth whitening gel is a joke too. They offer 30% and a 38% but they are scamming customers because it only comes one way and they get it in 5 gallon buckets. They have it squeezed into syringes. They use a black one and white ones. They are purposely decieving customers.

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