Bidz.com

bidz.com billed me 6 times for the same order , Internet

10th of Dec, 2010 by User307063

I tried to place an order with them, and the billing information didn't match. It was my fault- I had forgotten what phone number I used. But they still accessed my credit card 6 times and pulled out $1200.00.

If the information didn't match, they should not have touched the money. That's supporting fraudulent use of credit cards.

They are putting the money back (it takes 3 days), but I am very very concerned about the security on their website.

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Comments

4903 days ago by Bidz123

Dear Customer,

We wish to assure you that we never withdraw funds from your account unless the billing information on your account matches with your card. Even if your bank processes the funds on their end, we deny payments until the billing information matches with what's on your account. We assure you that we treat all customer feedback seriously.

Fortunately by submitting this comment, you have helped us make a change for the better. We sincerely thank you for your input and would like to hear from you regarding this post or any other concerns at [email protected].