BerkelyCare Stonebrdige Casulalty BerkelyCare aka Stonebridge aka Aon aka Affinity sells Bogus Insurance Jericho, New York

7th of Oct, 2011 by User483932

This is suppose to be Travel Protection and we purchased the Travel Protection through NCL with an NCL Crusie Consultant explaining this a Celebratory Cruise since my surgery some 4 1/2 wks prior. The NCL Cruise Consultant ask other medical questions as well and we talked for well over an hour. The policy I eventually reveived states we should have been reimbursed 100% without this Clause but we never received this until we asked for the paperwork when we called Cassandra to file to cancel. I had to have emergency surgery 2 days pre cruise and we had to cancel only to find there was a Pre-Existing Clause voiding me and my husband from ever using this insurance and we lost the $2246.16. The BerkelyCare site is only a summary of their services and does not make mention of this Pre-Existing Clause nor would I ever think to ask. If this was so clear cut, then why did it take Berkely from April til June 20th to decide that this was factored under the Pre-Existing Clause. My Specialist specifically documented that on their Claim Form that the first surgery of December 2010, failed, and that I needed Emergency Surgery.

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