| BeenVerified.com |
| BeenVerified.com Phony website. Tricks. Internet |
| 8th of Apr, 2011 by User818217 |
BeenVerified.com is a phony website due to the fact that they charge you without providing the service its promised. I strongly believe this is illegal. All bussiness are responsible for providing/assuming responsibility for listings. Additionally, their payment method is not as they describe it. They state that youll pay ($8 / month) after free trial* for the 12 month trail. What they actually mean is that a one time charge will be billed to you. I was billed a one time fee for $96 dollars. BeenVerified.com claims that their website can be used for protection purposes from everyday people when in reality the only protection or verification you need is to verify BeenVerified. According to their commercial people claim to have found something or someone they searched for. I honestly believed them at first and tried to take advantage of this
offer due to the fact that extra protection could be useful for my house since im in the military. I thought it would be nice to find out information without having to interrogate or make time for conversations with neighbors, new school mates, and some familys new friends i quite dont trust. Would you like to make payments & not receive the service you are paying for? Its a rhetorical question. I do not think anyone would like to get their hard earned money and just simply throw it away. I don't appreciate that. I'm in the military and every penny earned is coming from my hard work. Here's a quotable from Malcom X, " get your hands out
my pockets." It just really irritated me because of waste money for no profitable reason. People of America enjoy to get top quality products for their top dollar specially in this economy to additional government shutdowns. I would not make it seem like its all their fault because some of it its actually mine. Im a grown man and i admit that some of the error was made from my part. Taking responsibility is whats all about. I just think that Beenverified.com had malpractice or completely rushed it without being fully developed. Its clear that i am not the only victim in this so why isnt anything being done? I just ask for all my Abraham Lincoln back in my bank account. Its all i ask for. |
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I am in charge of customer service at BeenVerified.com and I want to say we are far from a fraud, a scam, or a ripoff.
With regards to the service we provide, our team goes through great lengths trying to provide our users with the best possible search experience. We do in fact aggregate several expensive and extensive databases that include criminal records, civil records, and other public record information for our users. As anyone who has experience working with public record information can attest -- each record has a varying degree of correctness and completeness. However, in the case of BeenVerified, we offer users an unlimited free trial of our services. Therefore, the more searches a user runs, the more discrepancies they will find in the data.
We know this because I talk to thousands of customers that demonstrate varying degrees of satisfaction with our data. One thing always holds true- they perceive some of our competitors data as being of higher quality simply because those companies charge a lot more money and limit the user's services to a single search. In many of these cases, our data is either of equal or higher quality to these other providers.
With regards to our free trial - we do this because other companies charge a minimum of $19.95 and up to $49.95 for a single report. We wanted people to always have access to this information when needed and want potential customers to understand the nature of the service before committing.
With regards to this specific customer complaint, I do not have their specific account information to understand the details what transpired. I will tell you that we handle thousands of customers everyday at BeenVerified and almost all of them have positive experiences with the way we conduct business. It is my job to ensure customer satisfaction is 100%, however it is important to take this particular complaint in context. Each situation is different and I am not exactly sure why this was one of the few cases that our team was unable to resolve in a way that left the customer satisfied. I will personally do what I can to find out exactly what happened and see how we can resolve the issue in a way this customer finds acceptable. If you read this please email us directly at [email protected]. |
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