Consumer reviews and reports on scam companies, bad products and services
BARNES AND NOBLE
THEY LIED TO ME. I NEEDED TO CANCEL AN ORDER - THEY IGNORED ME, AND SENT IT ANYWAY.
23rd of Jun, 2011 by ANITA
i placed my order with barnes and noble on 6/19.2011 in the morning. i had an emergency, so after midnight i wanted to cancel my order. i got no response from til the next evening - saying they couldn't cancel because it was already shipped on sunday. there's no delivery on sundays, and i still had the option to cancel. they lied to me from day one. my bank disputed it. i also contacted the better business bureau, federal trade center, and internet crime center ( ic3. ) i would've contacted alot more - but here's nobody else to contact. this isn't a respectable website like people say they are. i wish i could take them to court! that was my first time shopping there - and it's definitely my last. i have proof of our correspondance - when they decided to answer me. they switched my account around. at least i got the emails in case anybody needs them. thank you.
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