Consumer reviews and reports on scam companies, bad products and services
Avis Car Rental
Avis Car Rental Hilo Charging for vandalism that was already present before rental!! Hilo, Hawaii
21st of May, 2011 by User497526
I arrived in Hilo International airport I had reservations with Avis car rental . The agent reccommended I go inspect the vechicle before filling out the remaining documents to report any damages or dents. Which I did the car had numerous key markings all over the vehicle I reported that to the Avis agent. As well I recorded all damages in my personal cell phone which matches time and date of rental day I returned the vehicle in the same condition clean in & out and a full tank of fuel no one from Avis inspected the vehicle upon return. Month later I received an envelop from Avis Claim Department saying I was responsible for paying 763.00 dollars for vandalism damages. I have contacted the manager there I pleaded my case he said there was nothing he could do at that time due to claim department was closed for the weekend.

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