auravie misrepresentation of free trial. Van nuys, California

4th of Jan, 2012 by User580526

This company advertises as a free trial offer for their product. This is by no means free even after you pay shipping. After 6 days of having this product this company will bill your debit/ credit card to have you pay $97.88 for a full month supply. This is the cost of the "free trial".When you call to cancel the shipments it has to be within 10 days of the product arrival or you are billed the full price. This is in very small print in the brochure after you recieve the product.The brochure does not explain that you must return the unused portion of the product at your own cost. The customer service message before you speak with a live person is very abrupt. Bordering on rude. Then, you speak with a customer service rep that quickly explains to you that nothing was "free" even after paying shipping costs. It will also be explained to you that a maximum of 10 days supply is all you may use and return the rest of the bottles- at your expense- and they will determine if it is a 10 days supply or if you are billed the full cost. This is the worst example of " free trial " I have ever experienced. Please watch your bank or credit card statements.The billing is very quick . There are many reasons that will exclude you from being billed the full price. You will only be told this when you try to cancel. You have to call your bank to ensure that this company will no longer have access to your account.They will continue to try even after you cancel.

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