au-battery.com

Swindled for money

13th of May, 2012 by jhannisdahl

I ordered a battery to my Australian address two years ago. They sent me the wrong battery, and I had to go through a long process of communication before they at last was willing to send me a new battery.

The really shocking incident occurred a year later. The battery ceased to work within the 1y warrant, and I was asked to send them the battery and that they would refund my expenses and return a new battery to me. I sent them the battery from my new Norwegian address, clearly marked the parcel with my Norwegian return address and sent them a Norwegian receipt as documentation for my expenses. I waited for months without any response from them, and when asked I was told that they had sent the battery to my old Australian address. They said I had to wait for the battery to be returned by the Australian postal services before they would send me a new one.

Long story short: I have now waited almost one year. I have been corresponding extensively with them in the meantime. Finally, they stopped responding. I believe I have been the victim of a stalling tactic from the person (he calls himself "Stone") behind the website, which never had the intention to solve the issue. The only thing that baffles me is that he has been willing to invest countless hours of his and mine time to swindle me out of around USD 120.

I will provide the complete correspondence to anyone that is interested (joakim_ at hannisdahl . com).

It is also worth noting that two-wayradios.org is another website associated with the man who presents himself as “Stone”.