Ashley Bridget Horrible customer service Internet

4th of Feb, 2013 by User543633

I bought a Deal Chicken that was offered by this company. It was a Christmas present for my sister and I ordered it while she was sitting there the week before Christmas. The company did not send any kind of possible date or shipping date of any kind. I emailed them in January and asked when they would be shipped. I eventually sent another email and asked if there was a shipping tracking number. They sent me one and I tracked it and it should have arrived on January 22nd. The address was not completely printed on the label and by the time I had the number the Post office has already had it 5 days and was shipping it back. I contacted them and they said as soon as we receive it we will put the address you gave us on there and ship it out again. I asked for a tracking number and got no response. I contacted them on 02/05/2013 and I got a response that they had not received it back yet. I asked them why they did not ship out another product and keep when the one was shipped back. I got no response. Had a tracking number been given even though it took forever for them to ship it I would have caught it and contacted the Post office to give them the address. Now, no present for my sister, no product, and no apology or even effort to make it right.

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