| American Residential |
| American Residential Law Group Deceivers Fort Lauderdale, Florida |
| 26th of May, 2011 by User366997 |
| In July of '07, I did a refi on my house. Later found out my income was falsified among other violations. Had excellent credit and wanted to keep it that way so I tried to sell the house for year and a half with no luck. Was starting to have trouble making the payments so I hired American Residential Law group to do Deed in Lieu and Forensic Audit.Was told that the Forensic Audit would give me leverage in the Deed in Lieu. Voiced my concern with the consultant Brian Berry about the company wanting their fee upfront. Was assured that they would stay with me through the entire process no matter how long it took. Their standing with the BBB was frequently mentioned. Paid 500.00 retainer fee and then made 3 additional payments totaling 1950.00. They were going to try a Loan Mod first(though I had already tried that but was only offered a 10.00 a month reduction) Turns out they were offered the same thing. They sent (I assume from their email) a certified letter to my Mortgage Co. on 1-18-10 requesting the paperwork to proceed with Forensic audit. Mortgage Co. never sent the paper work. This was a violation but ARLG didn't pursue it. Now we start to proceed with Deed in Lieu in late Feb. By now I was unable to make full mortgage payments. Paid what I could. Didn't want my credit to suffer, so I moved into a town home in early March. My first mitigator with ARLG was Bianca. She kept in touch pretty regular and said things were moving along good for the Deed in Lieu. All I needed was to provide them with my 2009 Tax returns. Had to get IRS to send a copy to me. I faxed them to Bianca but received no reply. Called and was told she was no longer my mitigator! Was assigned a new one, Sade. Faxed returns to her and then found out she was no longer my mitigator!!! Was assigned another one named Dexter Bostick. Faxed them to him but never heard if he received them. One day he calls me and says" Do you have any other income besides your job?" I say "No", He says "Here's what I'm gonna do. I'm gonna tell them (my Mortgage Co.) that you have a roommate now and they're paying you 800.00 a month" I said"Wait a minute. You think I'm still in the house?" He says "You're not? Okay I'll get back with you." Never does. Now I'm furious. Here's my mitigator wanting to falsify my income!!! That's what got me in this mess in the first place!! Anyway, it starts to get more difficult to get updated. No one was contacting me. In November I'm assigned another mitigator, Victoria. She said my house sold May 21st! Had no idea! Found out a few months ago from another source that it had been coded as a Foreclosure!!!! So much for trying to save my credit! When I mentioned to Victoria about getting some of my money refunded, I started getting the run around Tried to get someone there to contact me by messages and emails. (I have plenty of emails to prove all of this) Bottom line, I paid this fraudulent Company 1950.00 to send a certified letter!! They never accomplished anything I paid them to do. Have sent complaint to Florida State Bar. Took forever to find out who was in charge of these clowns. The attorney in charge (who I personally had no dealing with) is Oscar Estevez. He actually called me and said he didn't have my file at the time but would call me back. Never did. If it wasn't for my faith in God, I would've lost my mind. This is without a doubt one of the most agonizing, frustrating experiences I've ever gone through. Since their phone numbers have been disconnected, I guess they packed up their tent and flew the coop. All of you who have dealt with this group, my prayers are with you. |
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