All Over United

All Over United Moving & Storage Company Also doing business as: United Transport Deceptive business practices, misleading quotes, taking advantage o

22nd of Mar, 2011 by User921133

I was originally quote $1062.50 for my move. The mover was 2 days late, so I had to leave the state and my mother was there during pick up. My mother faxed over the papers that the movers left behind and it showed an outrageous amount of $3781. My quote tripled. I have been fighting a losing battle for the past 3 weeks with no resolution. My original quote was based on 33 items. I ended up having 2 extra boxes, decided to go ahead and move a desk/hutch, patio furniture, tv table, broom and trashcan. These were the only items that I was over and my quote went to $3781. My cubic feet went from 350 to 1025 cubic feet. They can't explain this to me. I have told them to remove those few items from the shipment and trash them......I want them to honor their original quote of $1062.50 based on my list of items. Additionally, the truck that my items was loaded on was almost completely full. I have photos of the truck before my items were loaded. I
have offered to pick up my stuff and move it myself.....calling it even at $700. They want $2000 before they will release my stuff. I even offered to pay more than my binding estimate contract - just to resolve this issue. The moving company has come down to $3000. I have asked my mother to get another quote from this company based on all of the items I wanted to have moved based on the same distance. This company came back with 475 cubic feet and a quote of $1475. I truly believe this company is either lowballing all their quotes or they are truly crooks who take advantage of this customers. I have tried over 15 times to reason with this company.....without resolution. They have all of my items still and won't release them without full payment of the $2300 on top of the $700 already paid. I wouldn't recommend this company to my worst enemy - let alone a friend. Do NOT do business with this company!

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