ALDERETE POOLS

Alderete Pools Alderete Pools scam, SCAM, PRICE GOUGING!!!!!!!!! San Clemente, California

29th of Apr, 2011 by User382206

I've had problems with ALDERETE POOLS from the beginning. They started building my pool on June 07 and finish at the end of November 07. They have to redo the stamped concrete around the pool because the first time was not made right. Then, we noticed that we were loosing water and finally we found a crack in the shell, emptied the pool and fixed it but we always had problems with the pump making terrible noises that even the neighbors complained about. It looses pressure all the time. They changed the Hayward motor and replaced (I found today that they replaced it with something else so Hayward does not cover their warranty). They also installed the ozonator in the wrong place making the filter filling with air. We still have a lot of problems... so many that it is hard to write all of them. Now the office of ALDERETE POOLS does not want to be responsible for the problem. They provided me with the worst customer service I ever had in my life, treated me like crap. Yes..I spent $70, 000 on my pool to be treated poorly and they washed their hands. Well, I built with ALDERETE POOLS based on their number 1 ranking, for their name and their reputation (that's what I thought). I also thought that I would be backed up by a company who has won awards like this. What a mistake!!. PLEASE DO NOT BUILD A POOL WITH THESE PEOPLE. Take my word for it!! ALDERETE POOLS IS THE BIGGEST FRAUD EVER!

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