They also stated to my husband that we had a very serious carbon monoxide problem and that our burner might explode if we did not also have a liner, approx. 20 ft. of smooth wall stainless steel, installed in our chimney. Price quoted as $1,500.

Having seen a scam report of another dissatisfied customer on line, my husband told them we would get a second opinion, which we did from a reputable chimney company who is a member of the chimney cleaning guild. That company came the next day and after examining Advanced Chimney's work, told us they actually had done a very shoddy job and this company removed a lot of debris which was left in the flue by Advanced Chimney and they actually re-cleaned our chimney properly and re-cemented the cao which was not replaced, as requested, but was merely left sitting on the chimney top.

The reputable company also said there was absolutely no carbon monoxide problem and that Advanced Chimney was not at all honest with us about all the extra things that were suggested.