ACTIVE Advantage Active.com Maybe it's not Fraud but it for sure a scam! San Diego, California

17th of Feb, 2013 by User393834

I received an email that said "Your premium membership has been extended for 12 months at $59.95" which sounded harmless enough...but then I said to myself "I never signed up for a membership with ACTIVE Advantage...and who the heck is Active Advantage?" I almost deleted the email assuming it was a email phishing scam until I read they used "My card on file". This really freaked me out. Of course the email does not give you a phone number to call, just a generic email address. So I went online and looked them up only to find most of the links were to complaint pages and anti-scam websites. It seems that if you work with a charity or running event, when you donate or sign up, Action Advantage adds a box (that apparently nobody sees) to get a free trial membership. They use the card you donated with, or signed up with, to then bill you later. Now I am very careful to unclick all boxes before I submit, in fact I did that on this site. I also tried calling them only to find out they do not work on Presidents Day; so I have to call again tomorrow to find out how to get this bogus charge removed. I have read that people do get their money back, and I am hopeful I will to. I will say that even if I get my money back and this is a legit business, I will never use them or donate to a charity or event that is affiliated with them. My impression of Action Advantage is a shameful company using awful business practices.

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