It turns out they already have an "F" rating with the BBB. HA!!! No surprise there!!

We called this pathetic used car sales lot and verbally placed a deposit on a vehicle we were interested in purchasing. We confirmed multiple times that this was refundable prior to completion of the over-the-phone credit card authorization processing.

The sales-slime, John, assured us there was no obligation to purchase the car, and that the deposit would be promptly refunded if we changed our minds. We ended up deciding against the purchase.(BEST decision EVER).My husband called the company within 3 days to notify the salesman of this decision and to request a refund of thedeposit to our bank card. The sales-slime, John (the goomba wanna-be who lost the sale), was disgruntled and pissed off that we changed our mind, and the crybaby hung up on my husband!

I followed up with 2 calls within the next week, and was told each time that I needed to speak with the original crook, who seemed to never be available.(Must have been bilking $ from other innocent customers).

Again, I called back and I expressed my growing concern, which was met with rude treatment by one of the despicable staff members. (Shocking, right?)The really greasy sounding scumbaginformed me that John D. (I think his last name is "Douchebag" in Italian) would return my call. Naturally, he failed to call.I again called to request our rightfully owed refund. I told him that he was employing unacceptable business practices and that we had been owed a refund for over two weeks and it was clear we were getting the "run around."

John the loathsome beast essentially made a pathetic attempt to threaten us..WHAT A JOKE.. and then launched a verbal attack on me, calling me several expletives. I could not stifle my laughter at his repugnant behavior. He probably went home and kicked around his illegitimate grandchildren afterward. Be careful, you might stroke out, Johnny boy!

All we were asking for was our refund.There was no reason whatsoever that this could not be accommodated. Naturally, we will get our money back, but not before I expose these revolting morons for the thieves that they aspire to be.

This is not a reputable company. They are absolute crooks with despicable service and CRIMINAL behavior. I have never been treated so poorly by ANYONE and these criminals should not be allowed to continue to prey on customers who decide against purchasing one of their piece of crap cars. I can only imagine the horror that is endured by the customers who do purchase from them.

I am relieved we did not end up completing a sale, and I was absolutely compelled to lodge a formal complaint against this AWFUL merchant. I will not hesitate to take legal action against them if this is drawn out beyond this week.

I would advise EVERYONE to steer clear of these swamp rats, and deal only with a reputable business with positive reviews and a respectable BBB rating!