Academy of Ultrasound LLC John Sheldon - instructor Breech of Contract; Bad Faith Internet

17th of Oct, 2011 by User148634

October 2010, I signed up for and paid cash (check) for an online ultrasound program with Academy of Ultrasound. There was virtually no instruction whatsoever and students had to basically rely upon their learning from textbooks. If I had questions, the instructor was impossible to reach and rarely responded to my email. Students would get emails from the administrator Jennifer Sheldon that John Sheldon (the instructor) was either in a remote location without internet access and no cell service, he was traveling, or on jury duty. I completed 26 units of a total of 83 units. According to the contract from Academy of Ultrasound, a student is entitled to a pro-rata refund if they have completed less than 60% of the total units. Since I paid in advance, not month to month or quarter to quarter, my enrollment period is revolving and consists of the total 83 units. I decided to quit the program and request my refund via email on August 10, 2011 that I was entitled to. Academy of Ultrasound is refusing my request, but have contradicted themselves several times in email correspondence. I am clearly entitled to a pro-rata refund; therefore they are guilty of breach of contract. Accordingly, they are also guilty of bad faith based upon deliberate misrepresentation of the education or lack thereof. They made guarantees and promises that are impossible to keep. Upon doing more research and getting a copy of my cancelled check, I have since come to realize, I actually paid $600 more for the program than what was on the fee schedule sent to me. I made the incorrect payment in error. I have now requested the $600 over payment and my pro-rata refund. To date, I have not received either.

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