| 360training |
| 360training 360 training, californiarealestatecourse.com, USrealestatecourse.com Faulty Glitchy Course, Refusal of Refund, Failure to Repair or Solve |
| 25th of Jul, 2011 by User312301 |
| Essentially this course has numerous glitches and problems with the final exam. Although they promise two attempts at a final exam, their current software will drop you from the course after only one attempt. I contacted customer service a total of three times to solve the issue. Every single time they claimed they "solved" the problem, I would click on the link to take the exam and it would immediately drop me from the course without a test appearing. After numerous demands for a refund, they told me that it would be unable to be processed since there is a 3-day limit on their 100% Satisfaction Guarantee. How convenient that they ask for 48 hours to solve any and all problems so that you can never get a refund. On the third attempt to restore access to the course, they decided to claim that California's DRE had changed its regulation and only allowed one attempt at a final exam, which is a lie. Two attempts may be made on an exam as long as the two tests are different. The course guidelines for 360training clearly stated they offer 2 attempts on their exams. Suffice it to say, I just got Visa to cancel the charge, made a video of their software glitching up and failing in case they try to fight my dispute. As a realtor trying to renew my license, I would stay away from 360training especially if your renewal date is drawing near. No one should have to put up with waiting 48 hours to have an issue resolved, only to have it fail miserably. |
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Usrealestatecourse.com or 360 Training:
Do not use this online company for any of your California real estate continuing education needs! The classes are very slow and time-consuming and they do not prepare you for the lesson assessments or final exams. You may not review your lesson assessments prior to taking the final and their customer service department is slow and they do not resolve problems in a timely manner or if at all. If you do not cancel within three business days of registering, you will not receive a refund.
I have already registered with another online company and everything is going perfectly so far. |
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| I recently signed up to complete my 45 hour post license course. I have been on the computer for 56hrs and i am only half way through this course. I suggest anyone who needs continuing education to stay away from this website. Each page is timed 2-3 minutes before allowing you to move on to the next page. Do not use this web site, buyer beware! |
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