1st of Dec, 2011 by User502887

my small business was charged on 11/3/11 an annual compliance fee from my us bank checking account by means of electronic transfer. after contacting the charger, EMPX, I was given the run around and after 6 calls in 3 days was never allowed to speak to a supervisor. The customer service department of EMPX keep reconnecting me to other phone numbers that either didn't answer or was not related to the charge. They had an account number to give the bank that was cancelled in 2001, which they admitted. My bank will not do anything to dispute this charge or file a fraudulent transaction. The us bank merchant services says that EMPX can empty my account of funds if they continue to file for fees on electronic meands with that old account number. For all I know, EMPX could have been taking fees out of my checking account for years, since cancelled First Data and never used their equipment. Also I have been paying a $25 per month non-compliant fee to the bank until I did the work to finally "pass the compliancy tests". To sum it up, I'm in a "catch 22" situation with this ripoff Express Merchant Processing Solutions" scam company and apparently they were charging $79.95 and arbitrarily bumped the price up $50 more.

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