Consumer reviews and reports on scam companies, bad products and services
Virgin Mobile Would not refund or own up to their own mistake. Warren, New Jersey
19th of Oct, 2011 by User752746
During the night between Oct 19 and 20th, Virgin Mobile took money out of my bank account without authorization. I do not, I repeat, I do NOT, use "auto-pay". They were not allowed to take money, but did! And this caused my bank account to charge an overdraft because they withdrew more money than I had in there. And guess what, they say: "We will be refunding the money we took, but we will not refund the overdraft fee." Um, YOU CAUSED THE FEE, not ME! Had you not taken out the money, I would not get the fee slapped on me. So two thumbs down for Virgin Mobile.

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